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The initial three-year phased rollout of the CalSavers program has ended. If an employer’s mandated deadline was September 30, 2020, June 30, 2021, or June 30, 2022, and they have not registered with CalSavers, then they are out of compliance and must register immediately or face enforcement action which will include financial penalties.

Employers with 5 or more employees:

Each spring, we assess employer mandate status using employee data that employers submit to the Employment Development Department (EDD). Employers who reported an average of five or more employees on the four DE9C filings for the prior year are mandated and have a registration deadline of December 31.

Employers with 1-4 employees:

California recently passed legislation to expand the CalSavers mandate to employers with at least one employee. Starting on January 1, 2023, employers with 1-4 employees can register with CalSavers. This segment of mandated employers has until December 31, 2025, to register their business.

Businesses that do not employ any individuals other than the owners are exempt from the expansion of the mandate. Additionally, the usual categories of exempt employers will remain exempt. That includes government entities, religious and tribal organizations, and employers that sponsor a retirement plan.

Yes. Per Government Code Section 100033(b), each eligible employer that, without good cause, fails to allow its eligible employees to participate in CalSavers, on or before 90 days after service of notice of its failure to comply, shall pay a penalty of $250 per eligible employee if noncompliance extends 90 days or more after the notice, and if found to be in noncompliance 180 days or more after the notice, an additional penalty of $500 per eligible employee.

Employers may be subject to penalties for failure to register before their deadline or failure to complete other actions necessary to allow eligible employees to participate, including failure to upload employee information and failure to submit employee contributions under timeframes established in state regulations.

Regulations require a participating employer to provide their eligible employee information within 30 days of registration.
- An eligible employee is any individual who is covered by unemployment insurance and who receives a W-2 with CA wages.

Seasonal/temporary employers may raise concerns about providing employee information on an ongoing basis for individuals who may only work a few days and then leave the company.
 - Employers are required to provide their employee information as soon as administratively possible but no later than 30 days after the employee’s hire date.

State law requires employers that don’t offer their own retirement plan to facilitate CalSavers. If you employed an average of one or more California-based employees in the previous calendar year (at least one of whom is age eighteen) and don’t sponsor a qualified retirement plan, your business is required to register for CalSavers.

Qualified retirement plans include:

• 401(a) – Qualified Plan (including profit-sharing plans and defined benefit plans)
• 401(k) plans (including multiple employer plans or pooled employer plans)
• 403(a) - Qualified Annuity Plan or 403(b) Tax-Sheltered Annuity Plan
• 408(k) - Simplified Employee Pension (SEP) plans
• 408(p) - Savings Incentive Match Plan for Employees of Small Employers (SIMPLE) IRA Plan
• Payroll deduction IRAs with automatic enrollment

If you already offer a qualified retirement plan above and have received a notice to register, please inform us of your exemption on the employer portal.

Religious, tribal, and government organizations are also exempt.

The requirements are the same for non-profit and for-profit employers. Volunteers who are not considered employees under state law are not eligible and will not be included in counting a non-profit employer’s number of employees.

No. Religious organizations, tribal organizations and government entities are exempt from the state law establishing CalSavers.

All employees of a participating employer are eligible as long as they are at least age eighteen and have the status of an employee under California law. There are no minimum requirements based on hours worked or tenure with their employer.

Employees are eligible to participate in CalSavers from of the first day they are hired. Participating Employers are required to upload them to the portal within 30 days of their hire date.

Please note that employee contributions to the Program do not begin until the first payroll following the 30-day notification decision period, so depending on the length of employment, short-term employees may not be able to make contributions.

Yes, if they are 18 or older.

Please note that employee contributions to the Program would not begin until the first payroll following the 30 day notification period, so depending on the length of employment, short term employees may not be able to make contributions.

If you already offer a qualified retirement plan and have received a notice, please inform us of your exemption on the employer portal. Non-mandated employers can choose to facilitate contributions from their employees who already have an account or have enrolled on their own. If you have any employees or independent contractors that have set up a CalSavers account on their own and request payroll deductions to be remitted to their CalSavers account, your business may choose to facilitate those contributions just like any other deduction such as a parking payment or charitable contribution.

Your business may not facilitate CalSavers with automatic enrollment.

Qualified retirement plans include:

• 401(a) – Qualified Plan (including profit-sharing plans and defined benefit plans)
• 401(k) plans (including multiple employer plans or pooled employer plans)
• 403(a) - Qualified Annuity Plan or 403(b) Tax-Sheltered Annuity Plan
• 408(k) - Simplified Employee Pension (SEP) plans
• 408(p) - Savings Incentive Match Plan for Employees of Small Employers (SIMPLE) IRA Plan
• Payroll deduction IRAs with automatic enrollment

Business owners that are also employees of their business are eligible to participate. Business owners that are not employees may enroll as an individual and make automatic contributions from their bank account.

If an employer is part of a controlled group of businesses that maintains a qualified retirement plan, that employer and any other members of the controlled group are exempt.

If an employer is part of a controlled group of businesses, none of which maintain a qualified retirement plan, it and the other members of the controlled group would be required to comply individually with the mandate by their respective deadlines.

The eligible employer is the entity that is the statutory or common law employer for California employees. Regulations clarify which entity shall be the eligible employer for a few multi-party employment relationships:

For employers that use the services of a temporary services or leasing employer, the eligible employer is the temporary services or leasing employer – not the clients who use the services of a temporary services or leasing employer. The client employer, however, is required to comply if they employ one or more of their own employees and do not sponsor a qualified retirement plan.

For employers that enter into a contract with a PEO, the eligible employer is the client employer using the PEO’s services – not the PEO. A PEO, however, is required to comply if they employ one or more of their own employees and do not sponsor a qualified retirement plan.

For a motion picture production company that uses the services of a motion picture payroll services company, the eligible employer is the motion picture production company – not the motion picture payroll services company. A motion picture payroll services company, however, is required to comply if they employ one or more of their own employees and do not sponsor a qualified retirement plan.

The employer is responsible for registering for the Program, providing basic employee roster information to the Program for eligible employees (name, date of birth, Social Security Number or ITIN, and contact information), and facilitating by payroll deduction the appropriate contributions each pay cycle. That’s it. Note that all information provided is received and maintained in a secure environment.

CalSavers hosts regular live webinars for employers detailing these responsibilities, including tips and tools employers can use to make these steps even easier.

State law establishes CalSavers with what is commonly known as “automatic enrollment”. With automatic enrollment, eligible employees who do not choose to opt out will be enrolled automatically in the program. The feature is common to retirement plans, with over half using automatic enrollment.

Employees are enrolled with limited employer involvement. When an employer registers for CalSavers, the employer provides basic employee roster information to CalSavers. From beginning to end, this process generally takes about 30 minutes; many employers complete it in under 15 minutes. Employers are encouraged to complete this step when they register, but if they need more time, can do it within 30 days of their registration date.

CalSavers uses this information to contact employees directly to inform them on how the program works, how to set up their account, and how to opt out if they wish. If an eligible employee takes no action within 30 days, they will be automatically enrolled in the program under the default saving settings. If they wish to make changes to their account setting or opt out of participating in the program, they will be directed to contact CalSavers, where they can manage their account directly through the website, mobile app, or by phone.

CalSavers has informational flyers, program materials, and sample communications employers may distribute to their staff to inform them about the program. Use of these materials is optional for employers, however state law requires employers to remain neutral about the program when describing it to their employees. After registration and enrollment, employers are responsible to deduct and remit each saver’s contributions each pay period. Employers are also responsible to add new eligible employees to the program within 30 days of their date of hire or date of eligibility.

After registration and enrollment, employers are responsible to deduct and remit each saver’s contributions each pay period. Employers are also responsible to add new eligible employees to the program within 30 days of their date of hire or date of eligibility.

Employers facilitating the CalSavers program are required by law to provide information on all eligible employees to the program. The program administrator and recordkeeper is the only entity with access to employee personal data. The administrator is held to a strict privacy policy and uses the highest level of security to protect personal data.

Employees who do not want to participate can opt out at anytime. There are three convenient ways to opt out. The easiest way to opt out is either by calling our automated phone system at (855) 650 – 6918 or through the website. You can also choose to download, complete, and mail-in a paper opt-out form. Employers can provide the phone number and opt-out form to their employees if they wish, however employees must contact the program directly and not through their employer.

You can make your employees inactive by following these steps: 

• Login to your Employer Portal; 
• From the Employer dashboard select Employees; 
• Find the employee you wish to make inactive by either searching by name or clicking through the pages; 
• Once located to the right of their name, you will see three dots, select this to edit the employee; 
• A screen will appear where you can edit the employee’s information. 
• Change the Employment status to Inactive;
• A box will appear below for you to select a Reason from the drop down menu; 
• Click Next to review and then submit the changes.

Once these steps have been completed the employee will no longer display them on your active employee list. You can always reactivate the employee by using the Include inactive employees option in the advanced search. 

You can make your employees active again by following these steps: 

• Login to your Employer Portal; 
• From the Employer dashboard select Employees; 
• Select Filter and Sort; 
• Select Include inactive employees in search and then click Apply; 
• The employees that were previously made inactive will now appear on the list. 
• Find the employee you wish to make active by either searching by name or clicking through the pages; 
• Once located to the right of their name, you will see three dots, select this to edit the employee; 
• A screen will appear where you can edit the employee’s information. 
• Change the Employment status to Active, click Next to review and then submit the changes. 

Once these steps have been completed the employee will display them in your active employee list. 

No. Employers are not allowed to contribute to an employee account or match employee contributions. Employers only remit employee contributions to each employee’s account. If an employer wishes to make contributions to a retirement plan on behalf of their employees, they should explore offering an employer-sponsored retirement plan.

It is the responsibility of program participants to monitor their own annual contribution limits across all Individual Retirement Accounts (IRA) they maintain, including their CalSavers account. CalSavers notifies employees when their CalSavers account is close to reaching the federal annual contribution limits for an IRA and will instruct employers to stop contributions when employees’ contributions reach the limit. Note that limits apply across all IRAs maintained by an individual and CalSavers will not know of other IRAs that program participants maintain elsewhere.

It is also the responsibility of the program participant to determine if they are eligible to contribute to a Roth IRA, and to comply with any other IRA rules. However, CalSavers will provide program participants with educational materials to help participants understand the rules. CalSavers participants who are not eligible to contribute to a Roth IRA may be able to participate by recharacterizing their contributions to traditional IRA contributions. To determine if you are eligible to contribute to a Roth IRA, please visit the IRS website.

For 2025, the annual contribution limits are $7,000 for individuals under the age of 50. Individuals over the age of 50 will be able to contribute another $1,000 in “catch-up” contributions for a total of $8,000

Employees are invited to enroll in the CalSavers program for each employer that they work for. They may choose to opt out of contributions through an employer or contribute through multiple employers at the same time. CalSavers notifies employees when their CalSavers account is close to reaching the federal annual contribution limits for an IRA and will instruct employers to stop contributions when employees’ contributions reach the limit. However, Program participants must monitor their contribution levels across all of their IRAs to ensure they do not violate IRS limits.

No. Employers are required to upload employee information within 30 days of a new employee’s hire date, or upon the date the employee becomes eligible to participate in CalSavers. Employers may begin facilitating employee contributions at any point after they are enrolled, and no later than the first payroll period that falls 30 days after an employee has enrolled.

No, contributions belong 100% to the contributing program participant from day one.

Employers are prompted to select a notification preference, which will provide email notifications between 1-5 days prior to the next pay date. Also, at any point in time, employers can access up-to-date information on their employer portal, illustrating any employee decision changes.

Contributions must be submitted to the program for each paycheck and remitted within seven days of taking the deduction out of the participating employee’s paycheck.

There is no employer fee for participating in the program.

Employer questions should be directed to Client Services at 855-650-6916 or clientservices@calsavers.com.

Complete information about CalSavers can be found in the Program Disclosure Booklet.

CalSavers was created to ensure all Californians have a way to save for retirement at work. State law mandates that all California employers with five or more employees facilitate their employees’ access to CalSavers if they do not sponsor a retirement plan.

Starting January 1, 2023

California recently passed legislation to expand the CalSavers mandate to employers with at least one employee. Starting on January 1, 2023, employers with an average of 1-4 employees during the previous calendar year can register with CalSavers. This segment of mandated employers has until December 31, 2025, to register their business.

Many states are pursuing implementing state-sponsored IRA savings programs with California, Oregon, Illinois, Connecticut, and Maryland actively accepting contributions. Several other states have passed legislation authorizing similar programs.

CalSavers IRAs are subject to the same rules and regulations as any other IRA, but the CalSavers program is unique: the program ensures nearly all working Californians have the ability to save through the convenience of regular payroll contributions. CalSavers has a simple menu of investment options, making it easy for savers to choose how they invest in their future. Savers that don’t choose their own account settings will participate according to default settings developed to encourage long-term meaningful savings. As the program grows, economies of scale from statewide participation in the Program will result in increasingly lower administrative fees. However, there are other alternatives for employees to save outside of CalSavers. For example, individuals may establish an IRA with one of the numerous mutual fund, investment, insurance, banking or other companies that offer IRAs.

If you rely on a payroll company to support your payroll operations, you can add them to your account. You may add your payroll service provider as a delegate to help perform the employer facilitation duties on employers’ behalf.

If you would like assistance facilitating a conversation between you and your payroll provider, CalSavers Client Services is available to join the call and answer any questions you or your provider may have. For more information, visit: Employers > Payroll Providers

CalSavers offers a simple, streamlined, no-fee way for employers to comply with the mandate. However, there are benefits to setting up an employer sponsored retirement plan which may include higher individual contribution limits and the opportunity to offer an employer matching contribution.

Unlike an employer-sponsored plan, CalSavers is established, operated and maintained by the state. Employers have no discretion to determine the terms of the IRAs, the investments offered or program operations. Employers’ responsibilities are limited to registering for the Program, providing roster information for employees, and remitting employee contributions through payroll deductions. CalSavers has been designed to make it easier for employees to save by lowering the barriers that often keep people from saving. Enrollment is automatic, and contributions are made through payroll deductions. Accounts are also portable and can move with employees from one job to the next. Research sponsored by the AARP shows that people are 20 times more likely to save if they have an automatic enrollment retirement option at work, but many small employers don’t have the time or resources to offer their own plan. This program allows employers to facilitate something meaningful for their employees without any employer fees or fiduciary responsibility.

Administration of program participant accounts is handled through a contract with Ascensus College Savings Recordkeeping Services, LLC. Investments are managed by Calvert Research and Management [(CalSavers Environmental, Social, Governance Fund)] and State Street Global Advisors (all other funds).

The CalSavers Program is overseen by the CalSavers Retirement Savings Board, consisting of nine members, with the State Treasurer serving as chair.

The CalSavers Board has a small staff of employees, and contracts with professional consultants to advise the Program.

Employers must remain neutral about their employees’ participation in CalSavers. You will be provided an communication template at the time of your registration that you may share with your employees to inform them that CalSavers will reach out to them. Your employees will be contacted directly by the Program with all necessary information. If they have any questions, or wish to make any changes to their account, they should contact the Program directly (Client Services) at www.calsavers.com, at 855-650-6918 or clientservices@calsavers.com.

Do not provide advice. Simply direct them to the CalSavers website at www.calsavers.com or have them contact Client Services at 855-650-6918 or clientservices@calsavers.com for any information.

Under California state statute (Section 100034) employers are not a fiduciary and have no responsibility or liability to Program participants for the choice of investment options or providers for the program. Employers have no civil liability, and no cause of action shall arise against an employer, for acting pursuant to the regulation prescribed by the Board defining the roles and responsibilities of employers that participate in CalSavers.

Employers are responsible for meeting their facilitation requirements as described in California law. Employers have no responsibility for establishing, maintaining or operating CalSavers. Specifically, Employers may not:

• Determine the terms of the IRAs offer through CalSavers;
• Select which investment options will be made available;
• Make employer contributions to CalSavers (including matching contributions);
• Advise employees regarding whether or not to enroll in CalSavers; or
• Take any other action related to the administration or operation of CalSavers beyond registering eligible employees and remitting payroll deductions.

Most of the website and materials are currently available in English, Spanish, simplified Chinese, Vietnamese, Korean, Filipino, Armenian, Russian, Japanese, and Punjabi. All program documentation will be available in English and Spanish. In addition, customer service phone support is available in nearly all languages by calling Client Services at 855-650-6916.

Please note: the employer portal is available only in English.

When deadlines are missed, employers typically face graduated penalties that start modestly and increase over time. The state generally begins with notices and opportunities to come into compliance before imposing financial penalties. Initial fines are often around $250 per eligible employee, but these can escalate if non-compliance continues. The important thing is to reach out to see how we can help.

CalSavers was created by legislation passed in 2016 requiring California employers that do not sponsor a retirement plan to participate in CalSavers – an automatic enrollment individual retirement account (IRA) with no employer fees or fiduciary liability.
https://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?lawCode=GOV&division=&title=21.&part=&chapter=&article=

The company owner will need to send a letter of instruction (LOI) to CalSavers.

The purpose of a Letter of Instruction is for the sender to provide easy to understand explanation or request to the plan. All Letter of Instruction need to be signed, must be on company letterhead.
The LETTER OF INSTRUCTION must be mailed or faxed; it cannot be mailed directly to the State. Fax number: 617-559-8938 Mailing address: P.O. Box 55759 Boston, MA 02459

If all employees have opted out or are listed as not eligible, no further action is needed to submit contributions and you may disregard the notice you have received. Please contact Client Services if you wish to confirm your company's current compliance status for CalSavers.

Please continue to monitor your account should anyone opt into the program. As a reminder, new hires should also be uploaded to your CalSavers portal within 30 days of hire. Once uploaded, they will be notified that they have 30 days to either opt out or make changes before being automatically enrolled if no action is taken.

Calsavers is not reportable on W2's.

There are two ways you can join the Program: through an employer, or on your own if you do not have access to a retirement savings plan through your employer.

Joining through an employer (most common)

If you are at least 18 years of age and employed by an eligible employer, you are eligible to participate in CalSavers. There are no minimum requirements based on hours worked or tenure with your employer.

Specifically, if you have the status of an employee under Unemployment Insurance Code Sections 621 et seq., receive an Internal Revenue Service Form W-2 with California wages from a participating employer, or are a sole proprietor or partner in a partnership that is an eligible employer, then you are likely to be eligible to participate in the Program subject to California law and the federal rules governing Roth IRAs.

Enrolling on your own

You can participate if you’re a gig worker, self-employed, independent contractor, or work for a non-participating employer. To enroll on your own (not through an employer), you must have earned income, be at least age eighteen, have a bank account from which you will make contributions, and provide some personal information, including full legal name; Social Security number or Individual Taxpayer Identification Number; date of birth; physical U.S. street address; designated email address; and any other information reasonably required by the Program for purposes of administering the Program. You can make one-time contributions or set up recurring contributions (each must be at least $10).

No, not if your employer is deducting the money directly out of your paycheck. If you choose to self-enroll in CalSavers separate from an employer arrangement, then you would need to link your bank account to your CalSavers account through the Saver website.

You must either have a Social Security Number or an Individual Taxpayer Identification Number.

Simply log in to your account or contact Client Services at 855-650-6918. You will be able to change your contribution rate, investment choices, designate a beneficiary, and turn automatic escalation on or off.

When you enroll, you are asked to designate a beneficiary (person/s who should get your money if you die). If you don’t designate a beneficiary, then the money will be passed along to your spouse. If you are not married at the time of your death, the money will go to your estate if you haven't designated a beneficiary. It is important to add a beneficiary to your account so you can make sure that the person you designate receives your money.

CalSavers is California's state-sponsored retirement savings program designed to help workers build financial security for their future. It's an automatic payroll deduction IRA (Individual Retirement Account) that makes saving for retirement simple and accessible, especially for employees whose employers don't offer a 401(k) plan.
Here's what makes CalSavers a smart choice: You're automatically enrolled when your employer participates, with 5% of your paycheck going directly into your account unless you opt out or change the contribution rate. Your money is invested professionally in age-appropriate portfolios that become more conservative as you approach retirement. The account is portable, meaning it stays with you even if you change jobs, and you maintain full control over your contributions and investment choices.
CalSavers offers the same tax advantages as traditional IRAs - your contributions may be tax-deductible, and your money grows tax-deferred until retirement. There are no setup fees for employees, and the low management fees help maximize your savings growth.
Don't let another year pass without building your retirement nest egg. Even small, consistent contributions compound over time into substantial savings. CalSavers removes the barriers and excuses - it's automatic, affordable, and designed for your success. Your future self will thank you for starting today.

A stop mail on your CalSavers account means that mail delivery to your address has been temporarily suspended, usually for one of these reasons:
Common reasons for stop mail:

Mail was returned as undeliverable (wrong address, moved, etc.)
You previously requested to stop receiving physical mail
There's an issue with your mailing address on file
Multiple pieces of mail were returned by the postal service

How to remove the stop mail and start receiving CalSavers communications again:

Log into your CalSavers account at www.calsavers.com and verify your mailing address is correct and current
Contact CalSavers directly:

Call the customer service line at 1-855-650-6918
Use the secure messaging feature in your online account
Email through their website contact form

When you contact them, be ready to:

Confirm your identity and account information
Provide your current, correct mailing address
Request that the stop mail be removed from your account

Update your communication preferences in your account settings to specify that you want to receive physical mail about your retirement savings

The customer service team can typically remove the stop mail flag immediately once they verify your identity and current address. You should start receiving mail within the next billing cycle after the change is made.
Is there a specific reason you think the stop mail was placed on your account, or do you need help with any of these steps?

If you are not withdrawing funds or rolling over to another plan, there is nothing to do for filing your taxes.  When you do withdraw, a 1099-R tax forms will be sent to you with a report of distributions from your CalSavers IRA. Participants who made a withdrawal of $10 or more in the previous tax year will be issued a 1099-R tax form by January 31 of the following year. 5498 tax forms report contributions to your CalSavers IRA, this form will by issued by May 31 of the following year as well. Please follow the steps below to review your account documents:

From your account dashboard go to “View account documents”
Select the year
Please note, tax documents are found under the year in which contributions and/or distributions were made.
Select the document type.
Press “Search”

If you are unable to web register, please contact us at the number below to request a physical copy be sent to you.

Participants may be able to take advantage of the Saver's Credit if they meet the eligibility requirements. The Saver's Credit is a federal tax credit people can get for making contributions to their retirement account. Please visit the IRS.gov site for more information. You should consult with a tax professional or financial advisor to determine if you qualify for the Saver’s Credit.

After your employer registers, eligible employees will be enrolled in the Program automatically, unless they choose to opt out. If you were hired on or before the date your employer registers with the Program, the Program will enroll you within 30 days after you receive your welcome information with the Program, unless you choose to opt out. If you were hired after your employer registers with the Program, your employer is required to add your information within 30 days.

After your registers, they will provide the names, Social Security number or Individual Tax Identification Number, and contact information of eligible employees to the CalSavers Program. CalSavers will then contact the employees directly using the email or mailing address provided by the employer and provide them an employee information packet, which details the program. When you receive the packet you can:

• Do nothing, and then after 30 days you will be automatically enrolled in the Program under the default elections;
• Customize your account online or by contacting Client Services to select a different contribution amount and/or investment option; or
• Decide not to participate and opt-out of the program by going online, by calling our automated phone system at (855) 650-6918 visting calsavers.com/myaccount, or complete and mail-in the paper opt-out form. If you opt out now, you can opt back into the program in the future.

If the Program administrator is unable to process your enrollment for any reason, your employer will be notified immediately with instructions to not remit contributions on your behalf. The Program administrator will subsequently notify you. Such communications shall be held in the strictest confidence and shall not be used for any purpose outside of the Program.

Your employer plays a limited role in facilitating the Program.

Your employer is responsible for the following:

• providing the following information about you to the Program administrator for the establishment of a CalSavers account in your name: full legal name; Social Security number or Individual Taxpayer Identification Number; date of birth; physical U.S. street address; designated email address, if applicable; and any other information reasonably required by the Program for purposes of administering the Program; and.
• setting up payroll deductions for you and remitting the contributed amounts promptly to the Program administrator.

Your employer will not:

• require, endorse, encourage, prohibit, restrict, or discourage employee participation in the Program.
• contribute to your account or match your contributions to the Program;
• have any discretionary authority, control, or responsibility for the Program;
• receive any direct or indirect compensation in relation to the Program;
• provide tax, legal, investment, or other financial advice or direction about the Program; or
• manage your personal information with the Program, including your beneficiary designations.

No, the CalSavers Program is completely voluntary for employees. If you do not wish to participate, you can opt out at any time.

You can opt out online or by contacting Client Services at 855-650-6918 or clientservices@calsavers.com. You can also opt out by mail using the form found on our website. In order to opt out, you must provide the last four digits of their Social Security Number or Individual Tax Identification Number, date of birth, and ZIP Code.

If you opt out within the 30-day period after the Program administrator notifies you to confirm the establishment of your CalSavers Account and provides you with instructions on how to access the Program Documents (the “30-Day Notification Period”), no payroll deductions will be made on your behalf, and your CalSavers account will not be activated. If you choose to end your participation in the Program after the 30-Day Notification Period and payroll deductions have started, your payroll deductions will generally be terminated before the next pay cycle, no later than 30 days after your request. If contributions have already been made into your CalSavers account, you may: (i) leave your money in your CalSavers account to grow your retirement savings; (ii) transfer or roll over your CalSavers account to another Roth IRA; or (iii) request a distribution at any time, subject to Roth IRA distribution laws. NOTE: any investment earnings withdrawn may be taxable and subject to “early withdrawal” tax penalties. See DISCLOSURE STATEMENT – Income Tax Consequences of Establishing a Roth IRA for more information and contact your tax advisor for assistance.

After you opt out, you will receive a notification confirming your decision. At any time in the future, you can opt in to the Program.

You can opt back in at any time online, by phone, or by mailing in a form.

If you enrolled in the Program through a participating employer and do nothing after you receive the employee information packet by email or mail, a payroll-deduction of 5% of your gross pay will be contributed to your account each pay cycle beginning with the first payroll cycle after 30 days from when the employee information packet detailing the program is sent to you. Your payroll deductions will automatically increase 1% on or about January 1 of each year for three years up to a maximum of 8%. Your initial contributions will be allocated to the CalSavers Money Market Fund for 30 days and after the 30-day period has elapsed, all contributions and earnings in the CalSavers Money Market Fund at that time, and all subsequent contributions, will be automatically transferred to the CalSavers Target Retirement Fund as determined in the table below based on your age as reported in the Program records and assumed retirement at age 65. The 30-day period begins on the date of your first contribution into the CalSavers Money Market Fund.

Investment Options for Default Elections Based on Age and Year of Retirement
Date of Birth	Target Retirement Years	Investment Option
12/31/1952 or Earlier	2017 or earlier	CalSavers Target Retirement Fund
1/1/1953 ‒ 12/31/1957	2018 - 2022	CalSavers Target Retirement Fund 2020
1/1/1958 ‒ 12/31/1962	2023 - 2027	CalSavers Target Retirement Fund 2025
1/1/1963 ‒ 12/31/1967	2028 - 2032	CalSavers Target Retirement Fund 2030
1/1/1968 ‒ 12/31/1972	2033 - 2037	CalSavers Target Retirement Fund 2035
1/1/1973 ‒ 12/31/1977	2038 - 2042	CalSavers Target Retirement Fund 2040
1/1/1978 ‒ 12/31/1982	2043 - 2047	CalSavers Target Retirement Fund 2045
1/1/1983 ‒ 12/31/1987	2048 - 2052	CalSavers Target Retirement Fund 2050
1/1/1988 ‒ 12/31/1992	2053 - 2057	CalSavers Target Retirement Fund 2055
1/1/1993 ‒ 12/31/1997	2058 - 2062	CalSavers Target Retirement Fund 2060
1/1/1998 ‒ 12/31/2002	2063 - 2067	CalSavers Target Retirement Fund 2065
1/1/2003 ‒ 12/31/2007	2068 - 2072	CalSavers Target Retirement Fund 2070
1/1/2008 or Later	2073 or later	Fund to be added later

There are several possible reasons why funds might still be withheld even after opting out of CalSavers, and I understand how frustrating and concerning this must be for you.
Most common explanations:
Your opt-out may not have been fully processed yet. There can be a delay between when you submit your opt-out and when it takes effect in your employer's payroll system. Sometimes this processing takes one to two pay periods to complete.
The timing of your opt-out might mean it didn't take effect until after your employer had already submitted payroll information. If you opted out close to a pay period, the deduction may have already been scheduled.
There could be a communication gap between CalSavers and your employer's payroll system. Occasionally, the opt-out information doesn't transfer immediately, causing continued deductions until the systems sync up.
Your employer might be using a third-party payroll processor that requires additional time to update their records with your opt-out status.
In some cases, there may have been a technical issue with your opt-out submission that prevented it from being recorded properly in the system.
What this means for you:
If deductions continue after a reasonable processing period, you should be entitled to a refund of any contributions made after your opt-out was supposed to take effect. The good news is that these situations are typically resolvable once we can review your specific account details.
I know dealing with unexpected payroll deductions can cause real financial stress, especially when you thought you had already taken care of this. Please don't hesitate to call us directly so we can look into your specific situation and get this resolved quickly. Our number is CALL US: (855) 650 - 6916. We're here to help make sure your opt-out is properly processed and address any incorrect deductions.

You may contribute to your CalSavers account either through your employer that facilitates the Program or through one of the following methods: check, payroll direct deposit and/or bank account (as a one-time or recurring contribution). When you connect your bank account, you will need to provide your bank routing number, account number, and bank name.

We will not accept contributions made by cash, money order, travelers checks, checks drawn on banks located outside the U.S., checks not in U.S. dollars, checks dated over 180 days, checks post-dated more than seven (7) days in advance, checks with unclear instructions, starter or counter checks, credit card or bank courtesy checks, third-party personal checks over $10,000, instant loan checks, or any other checks we deem unacceptable. No stocks, securities or other non-cash assets will be accepted as contributions.

Contribution rates are based on your gross income.

If you are enrolled through your employer you may only contribute as a percentage of your paycheck. The ability to contribute a flat dollar amount may be added in the future.

If you self-enroll into CalSavers independent of an employer and make contributions from your bank account, you may only contribute in flat dollar amounts.

Yes, with the default elections in the Program, your contributions will start at 5% of your gross salary and increase 1% on or about January 1 of each year up to a maximum of 8%. You may opt-out of the automatic increase feature or customize it as you wish.

Automatic increases take effect on or about January 1 of each year. The first automatic increase on your account will not take place until you’ve been in the Program for at least six months and are contributing less than 8% of your salary.

Currently, the CalSavers Program uses after-tax Roth IRAs.

CalSavers offers an option to savers who would like to recharacterize their contributions to a Traditional IRA. You can complete this action using this form, or contact Client Services to get the process started.

If you are contributing to a Traditional IRA, your contributions may be deductible on your tax return. Please consult with a tax advisor for more information.

The Program will monitor your contribution amounts and notify you and your employer when you are approaching the standard annual IRS contribution limit. For 2025, the limit is $7,000 if you’re under 50 and $8,000 if you’re 50 or older. Note that this limit applies to all of your IRA accounts in aggregate. If you have IRA accounts in addition to your CalSavers account, you will need to ensure that in combination, you are not contributing more than federal limits allow.

Eligibility to participate in a Roth IRA is limited to certain annual income levels. To determine if you are eligible to contribute to a Roth IRA, please visit the IRS website.

On each payroll date following your enrollment into the Program, your employer will deduct and transfer an amount based on your current contribution elections from your compensation, to your CalSavers account.

Deducted amounts will not exceed the portion of your compensation that remains after other lawfully required payroll deductions with higher precedent than Program contributions are withheld by your employer. Program contribution amounts withheld by your employer will be transmitted to the Program administrator within seven (7) business days after the end of the payroll period during which the amounts were withheld.

The Program will credit any funds contributed to your CalSavers account on the same business day they are received by the Program administrator from your employer, if the contribution is received in good order and prior to the close of business. If received after the close of business, contributions will be credited on the next succeeding business day.

You may be eligible to make automatic, periodic contributions to your CalSavers account by payroll direct deposit (if your employer offers such a service). The minimum payroll direct deposit contribution amount is $10 per paycheck on at least a quarterly basis. Contributions by payroll will only be permitted from employers able to meet our operational and administrative requirements. You may sign up for payroll direct deposit by providing your payroll direct deposit instructions to the Program online. After you submit your payroll direct deposit instructions to the Program, you will receive a Payroll Deduction Confirmation Form, which you must sign and submit to your employer’s payroll department. Automatic or periodic investing does not guarantee a profit or protect against a loss in a declining market.

You may contribute to you CalSavers account from a checking or savings account at your bank if your bank is a member of the Automated Clearing House (ACH), subject to certain processing restrictions. Contributions from your bank account may be made as a one-time contribution or recurring contribution (see below for details). By establishing contributions through your bank account, you authorize the Program administrator to initiate credit/debit entries (and to initiate, if necessary, debit/credit entries and adjustments for credit/debit entries made in error) to your bank account. You must provide certain information about the bank account from which money will be withdrawn. Contributions from a money market mutual fund or cash management account are not permitted. If a contribution fails to go through because the bank account on which it is drawn lacks sufficient funds or banking instructions are incorrect or incomplete, we reserve the right to suspend processing of future contributions by ACH.

Recurring Contributions from Your Bank Account.

You may contribute to your CalSavers account through periodic automatic debits from your bank account on a weekly, bi-weekly, semi-monthly, monthly or quarterly basis. The minimum recurring contribution amount is $10 per quarter. You may establish or make changes to a recurring contribution for an existing CalSavers account at any time online. Recurring contribution debits from your bank account will occur on the day you indicate, provided the day is a regular business day. If the day you indicate falls on a weekend or a holiday, the recurring contribution debit will occur on the next business day. Your recurring contribution authorization will remain in effect until we have received notification of its termination from you and we have had a reasonable amount of time to act on it. A change to, or termination of, a recurring contribution must be received by us at least five (5) business days before the next recurring contribution debit is scheduled to be deducted from your bank account. Automatic or periodic investing does not guarantee a profit or protect against a loss in a declining market.

One-Time Contributions from Your Bank Account.

You may contribute to your CalSavers account through one-time debits from your bank account for a minimum of $10 per contribution. We may place a limit on the total dollar amount per day you may contribute as a one-time contribution from your bank account. Contributions in excess of this limit will be rejected. If you plan to contribute a large dollar amount to your CalSavers account as a one-time contribution, you may want to contact the Program to inquire about the current limit prior to making your contribution.

After you have opened your CalSavers account, you may make contributions by check. Note: Initial contributions to open a CalSavers account cannot be made by check. Checks must be made payable to: CalSavers and mailed to CalSavers, P.O. Box 55759, Boston, MA 02205 and should specify the name of the account owner.

If contributing through any of the direct methods, the Program will credit any funds contributed to your CalSavers account on the same business day if the contribution is received in good order and prior to the close of the NYSE, normally 4:00 p.m., Eastern Standard Time. In this instance, your contribution will receive a contribution date of the same business day that your contribution is received. If received after the NYSE’s close, contributions will be credited on the next business day that the NYSE is open. In this instance, your contribution will receive a contribution date of the next business day that your contribution is received.

For one-time contributions and recurring contributions from your bank account, your contribution date will be the date you select for the contribution to be debited from your bank account, except if you select the next business day as the debit date. In that case, if your request is received in good order by 4:00 p.m., Eastern Standard Time, it will be given a contribution date of the next business day after the date you request is received. If your request is received in good order after 4:00 p.m., Eastern Standard Time, it will be given a contribution date of the second business day after the date your request is received. Please note that this only applies to one-time contributions and the first occurrence of a recurring contribution if you select the next business day as a debit date.

Contributions sent by U.S. mail will be generally treated as having been made in a given year if checks are received by December 31 of the applicable year, and are subsequently paid. ACH contributions will generally be treated as received in the year you initiate them, provided the funds are successfully deducted from your checking or savings account. Please consult with your tax advisor on how to treat contributions for tax purposes.

The Program may experience processing delays resulting from a Force Majeure (as defined in the Program Disclosure Booklet) event, which may affect your contribution date. In those instances, your actual contribution date may be after the contribution date you would have received, which may negatively affect the value of your Account.

No, you cannot borrow funds from IRA accounts, including your CalSavers IRA. If you would like access to your funds, you would simply request a distribution.

You can choose to take it out in one lump sum or periodic withdrawals.

You also may withdraw money before you retire. Taxes and penalties may be applied for withdrawals before age 59 ½ years old.

You may wish to consult a tax advisor for more information, but the following generally apply:

You do not have to pay taxes on your contributions to a Roth IRA at any age, because you paid taxes on the money before you made the contribution. Before age 59 ½ you may have to pay taxes on the earnings on your contributions, but this varies depending on how long your account has been open, and the purpose for which you are withdrawing the funds.

If you contributed to a Traditional IRA, that money may be tax deductible. When you withdraw money from that account, it will be taxed at your tax rate at the time of withdrawal.

Distributions from your CalSavers account may be requested online or by phone. Alternatively, you can mail us a completed distribution form. Once a completed request and any additional documentation required are received, the distribution will be processed.

Distribution requests received in good order before the close of business on any business day are processed that day based on the unit values of the investment options in your CalSavers account for that day. Requests received after the close of business are processed the next Business Day using the unit values on that day. Distributions may be payable by check or ACH.

Please allow up to ten (10) business days for the proceeds to reach you. Distributions will generally be processed within three (3) business days of accepting the request. During periods of market volatility and at year-end, distribution requests may take up to five (5) business days to be processed. For security purposes, there will be a hold of nine (9) business days on distribution requests when there is a change to your address and a hold of fifteen (15) calendar days on distribution requests following a change to your banking information. Distributions of contribution amounts submitted by your employer will not be available for withdrawal for seven (7) business days. These preceding time periods are subject to change upon reasonable notice.

Visit the Investment page on www.calsavers.com or contact Client Services at 855-650-6918 or clientservices@calsavers.com

Your CalSavers account belongs to you and is not tied to your employer. You can keep it throughout your career. If you change employers, your money remains in your account and you can contribute to it independent of an employer. If you work for a new employer that facilitates the CalSavers Program, you will receive enrollment notification and payroll deductions into your CalSavers account will begin at your new employer unless you choose to opt out.

State law mandates that all California employers with 5 or more employees facilitate employee contributions into the CalSavers Program if they don’t offer an employer-sponsored retirement plan. If you believe your employer is in violation of this mandate, please contact us and we will research your inquiry.

Your CalSavers account belongs to you and stays with you even if you move out of state. You have a few options. You may continue to make deposits directly from your bank account if you would like, or you may simply leave your investments in your account and discontinue new contributions, or you may move your funds to another IRA. You will not be able to make payroll contributions through your employer if you are working outside of California unless your employer offers payroll direct deposit.

Yes, you can sign up for an account directly on your own and make contributions through your bank account.

Yes, as long as each employer is a CalSavers participating employer. Unless you opt-out or make a different election, each employer will automatically deduct contributions from your pay and send them to your CalSavers account.

Even if you have multiple employers, all your contributions will be held in a single account in your name.

You can sign up for an account on your own and make automatic payments from your bank account. After establishing your own account, you may ask your employer if they would be willing to make a payroll deduction for you, but the employer is not required to do this.

Before deciding to contribute to CalSavers, you should determine if your employer offers a retirement plan and consider whether you’d be better off contributing to your employer’s plan rather than CalSavers.

Each spring, we assess employer eligibility based on employee data employers submit to the Employment Development Department (EDD) for the prior year. After reviewing these records, if an employer does not sponsor a workplace plan and has an average of 5 or more California employees, the employer will be required to register by December 31 of the current year. Employers will be notified of their registration deadline.

Beginning January 1, 2023, employers with an average of 1-4 employees can register with CalSavers and will be required to register by December 31, 2025, if they do not sponsor a retirement plan.

You can monitor your account online at any time. If you don’t see your contribution, call Client Services at 855-650-6918.

No. Employers are not allowed to contribute to an employee account or match employee contributions. Employers only remit employee contributions to each employee’s account.

If an employee’s Social Security Number or ITIN appears to be invalid or cannot otherwise be confirmed then the employee will not be enrolled or have an account established. CalSavers will advise the employee’s employer to not make payroll deductions, without mention of the invalid SSN or ITIN. CalSavers will not share any information with anyone, including your employer or government agencies, about whether an SSN or ITIN is invalid or cannot be confirmed.

Non-profit employees are eligible to participate if they are at least age eighteen and meet the state definition of an employee. Specifically, if you have the status of an employee under Unemployment Insurance Code Sections 621 et seq, receive an Internal Revenue Service Form W-2 with California wages from a participating employer, or are a sole proprietor or partner in a partnership that is an eligible employer, then you are likely to be eligible to participate in the Program subject to California law and the federal rules governing Roth IRAs. Aside from specific categories of employers, like religious or tribal organizations, non-profit organizations are not exempt from the mandate.

Volunteers who are not considered employees under state law are not eligible and will not be included in counting a non-profit employer’s number of employees.

Religious organization employees are eligible to participate as individuals if they are at least age eighteen and have earned income. Religious organizations are exempt from the state law establishing CalSavers.

CalSavers charges fees to pay for servicing accounts, providing customer support, and the operating expenses associated with managing the underlying investment funds in which your funds are invested.

¹ The Total Annualized Asset-Based Fee (0.325% to 0.49%) includes the Underlying Fund Fee (0.025%-0.19%), the State Fee (0.05%), and the Program Administration Fee (0.25%).

CalSavers assesses a fee for those who use paper delivery for two activities. Both Activity-Based Fees will be automatically deducted from a savers account. Savers will not be billed. All savers are assessed these fees unless they opt into electronic delivery.

Save Money: Go Paperless! You can save $1.25 per quarter ($5.00 per year) by setting your account document delivery preference to electronic delivery for both Account Statements and Transaction & Profile Confirmations.

It’s fast, secure, better for the environment, and more affordable for you.

Establish Electronic Bank Transfer - You can avoid this fee by establishing electronic bank transfer (ACH) before you initiate a distribution/withdrawal.

When you set-up electronic bank transfer (ACH), you also have the ability to deposit additional funds into your account to invest.

Yes. Depending on circumstances, more than one fee can be assessed at one time.

For example, if you initiate a full withdrawal from your account and receive a paper check, the following fees will be assessed: a Fixed Account Fee for that quarter ($4.50) and the Paper Check Fee ($5.00). These fees will be deducted from the account first before a distribution is made.

You can waive the Paper Delivery Fee by logging into your account and changing your delivery preference to electronic for both Account Statements and Transaction & Profile Confirmations.

You can avoid the Paper Check fee by establishing electronic bank transfer (ACH) before you withdraw funds from your account.

Savers are unable to request a paper check if the account balance is $15.00 or less. Savers with an account balance of $15.00 or less will need to set up electronic bank transfer (ACH). If a saver does not have a bank account or if they have questions about setting up ACH, please call Client Services at (855) 650 – 6918.

No. All investments have some form of risk. However, the program offers a range of investment types to help you build an investment option that balances different levels of risk for your individual circumstance.

Most transactions can be completed through the CalSavers website or by contacting Client Services at 855-650-6918 or clientservices@calsavers.com. Certain transactions, like making someone other than your spouse (if married) the primary beneficiary to your account would require a signature. You will be given additional instructions when your signature is required to complete a transaction.

If you enrolled in the Program through a participating employer and don’t specify your settings, your contributions will start at 5% of your gross pay and will automatically increase 1% on or about January 1 of each year for three years up to a maximum of 8%. Your initial contributions will be allocated to the CalSavers Money Market Fund for 30 days and after the 30-day period has elapsed, all contributions and earnings in the CalSavers Money Market Fund at that time, and all subsequent contributions, will be automatically transferred to a CalSavers Target Retirement Fund determined by your age. The 30-day period begins on the date of your first contribution into the CalSavers Money Market Fund.

Investment Options for Default Elections Based on Age and Year of Retirement
Date of Birth	Target Retirement Years	Investment Option
12/31/1952 or Earlier	2017 or earlier	CalSavers Target Retirement Fund
1/1/1953 ‒ 12/31/1957	2018 - 2022	CalSavers Target Retirement Fund 2020
1/1/1958 ‒ 12/31/1962	2023 - 2027	CalSavers Target Retirement Fund 2025
1/1/1963 ‒ 12/31/1967	2028 - 2032	CalSavers Target Retirement Fund 2030
1/1/1968 ‒ 12/31/1972	2033 - 2037	CalSavers Target Retirement Fund 2035
1/1/1973 ‒ 12/31/1977	2038 - 2042	CalSavers Target Retirement Fund 2040
1/1/1978 ‒ 12/31/1982	2043 - 2047	CalSavers Target Retirement Fund 2045
1/1/1983 ‒ 12/31/1987	2048 - 2052	CalSavers Target Retirement Fund 2050
1/1/1988 ‒ 12/31/1992	2053 - 2057	CalSavers Target Retirement Fund 2055
1/1/1993 ‒ 12/31/1997	2058 - 2062	CalSavers Target Retirement Fund 2060
1/1/1998 ‒ 12/31/2002	2063 - 2067	CalSavers Target Retirement Fund 2065
1/1/2003 ‒ 12/31/2007	2068 - 2072	CalSavers Target Retirement Fund 2070
1/1/2008 or Later	2073 or later	Fund to be added later

With a Roth IRA you make contributions to your account that are not tax deductible, but all the money you contribute can be withdrawn at any time without incurring any tax or penalties if you need it. The earnings on your contributions may also be withdrawn on a tax-free basis if certain qualifications are met. In a Traditional IRA, you are generally contributing on a pre-tax basis, depending on your income. When you withdraw money from a Traditional IRA, you generally pay taxes on money withdrawn. This is a simplified summary. Please consult a financial advisor for information specific to your own circumstances.

CalSavers currently offers an option to savers who would like to recharacterize their contributions to a Traditional IRA. You can complete this action online, use this form, or contact Client Services to get the process started.

There are many factors that go into this decision. If you are uncertain as to which is right for you, please contact a financial advisor. One important consideration is the income limit on Roth IRAs; please see the IRS website for more information on income limits.

Yes, but please note annual contribution limits apply across the accounts. The CalSavers Program will not have information on any other IRAs you may contribute to or whether you also participate in an employer retirement plan. It is your responsibility to ensure that across all of your IRAs, you are contributing within the IRS’ annual limits, which can be found here. Please consult a tax expert or financial advisor to discuss your specific circumstances.

All program information is available in English and Spanish. The majority of the Program website (www.calsavers.com) is currently available in English, Spanish, simple Chinese, Vietnamese, Korean, Filipino, Japanese, Russian, Armenian, and Punjabi. Over time, communication materials and the website will be translated into additional languages. In addition, Client Services phone support is available in nearly all languages by calling 855-650-6918.

No. The money in the account is your money and the state has no access to it.

Please consult your tax advisor for more information, but the following generally apply:

• For a Roth IRA (the standard CalSavers account type), it can stay in as long as you like until you pass away.
• If you contribute to a Traditional IRA when it becomes available, the IRS has Required Minimum Distributions (RMD’s) that you must begin taking withdrawals the year that you turn age 72.

Check out the Retirement Calculator on the CalSavers website to see how much you can save.

In general, federal benefits programs do not count retirement assets against a person's eligibility. For more information, check with your benefits office.

In general, qualified retirement accounts are not counted for federal financial aid; however, you should carefully review your own circumstances with a tax expert or financial advisor. Withdrawals from IRAs can also jeopardize financial aid for the year following the withdrawal. For more information, check with your financial aid office.

You can access your CalSavers account at any time online at saver.calsavers.com or by calling the Program administrator at 855.650.6918 from Monday through Friday, 8:00 a.m. to 8:00 p.m. Pacific Standard Time. You are encouraged to register online for easy access where you will be able to:

• update your contact information;
• check your CalSavers account balance;
• adjust your contribution elections;
• designate or change beneficiary information;
• change investment allocations; and
• request a distribution.

Yes, you can roll over money from another retirement savings account into your CalSavers account. Participants should consult with a tax expert or financial advisor before making any changes to better understand any steps to take and restrictions that may apply. For rollovers from pre-tax retirement plans like 401(k)s and 403(b)s, money will be taxed to convert it from pre-tax to post-tax status for inclusion in a Roth IRA. You can initiate a rollover in CalSavers by mailing an IRA Contribution Form to the Program. For more information, see CUSTODIAL ACCOUNT AGREEMENT – Article IX – 9.13 Transfers or Rollovers from Other Plans and DISCLOSURE STATEMENT -- Income Tax Consequences of Establishing a Roth IRA – J. Rollovers and Conversions.

You will receive quarterly statements detailing the transactions in your CalSavers account for the previous quarter. You will receive a confirmation for each transaction in your CalSavers account, except for payroll contributions through your employer. You can choose to receive statements, transaction confirmations, and other personal correspondence via electronic delivery or in paper format.

Your statement is not a tax document and should not be submitted with your tax forms. However, your statement(s) may be helpful to determine how much you withdrew or contributed during the previous tax year. Some tax documents you should expect to receive from CalSavers includes the IRS Form 5498 (showing your contributions to your account) and the IRS Form 1099-R (if you take a distribution from your account).

See CUSTODIAL ACCOUNT AGREEMENT – Article IX – 9.03 Representations and Responsibilities for additional important information regarding statements, confirmations and correspondence.

Unless you are notified otherwise, notices, changes, Investment options selections, and other elections relating to your CalSavers account will take effect or be entered into the payroll system within a reasonable period of time after the Program administrator or your employer has received the appropriate documentation in good order, but no later than (i) 30 days from the Program administrator’s receipt of your notice of change or (ii) the length of time prescribed under the Program Rules. The Program, CalSavers Retirement Savings Board, the state and the Program administrator are not responsible for the accuracy of the documentation you submit to us to make changes to your CalSavers account, whether submitted online or in paper form.

To process any transaction in the Program, all necessary documents must be in good order, which means executed when required and properly, fully, and accurately completed.

Upon request, CalSavers can provide materials in braille. It may require a few weeks to distribute materials in braille.

To enroll as an individual (not through an employer), you must:

• have earned income
• be at least age eighteen
• have a bank account from which you will make contributions, and
• provide some personal information, including full legal name; Social Security number or Individual Taxpayer Identification Number; date of birth; physical U.S. street address; designated email address; and any other information reasonably required by the Program for purposes of administering the Program.
• either make an initial contribution of at least $10 from your bank account or establish a recurring contribution or payroll direct deposit for a minimum of $10 per quarter.

You can join the program today on the Saver website.

Before your CalSavers account is established, you will be asked to acknowledge that:

• you understand the eligibility requirements for the Roth IRA contribution you are making, and you qualify to make the contribution;
• you have received a copy of the Program Disclosure Booklet, the Custodial Account Agreement, Disclosure Statement, and Financial Disclosure;
• you understand that the terms and conditions that apply to a Roth IRA are contained in the Custodial Account Agreement and you agree to be bound by those terms and conditions; and
• you understand that you may revoke your Roth IRA without penalty within seven days from the date you receive the Disclosure Statement by mailing or delivering a written notice to the Program administrator.

You can contribute up to the annual contribution limit set by the IRS or up to the amount of earned income you have for the year (whichever is less). For 2025 the limit is $7,000 if you’re under 50 and $8,000 if you’re age 50 or older. Note that this limit applies to all of your IRA accounts in aggregate. If you have IRA accounts in addition to your CalSavers account, you will need to ensure that in combination, you are not contributing more than federal limits allow.

Eligibility to participate in a Roth IRA is limited to certain annual income levels. To determine if you are eligible to contribute to a Roth IRA, please visit the IRS website.

Through our website and mobile app, you can make direct contributions to your account – either through one-time contributions or set up automatic recurring contributions. Those contributions must be at least $10.

Payroll Integrations is a third-party company that provides a platform that securely links CalSavers and your payroll provider so employee roster and payroll data can be automatically sent from your payroll provider to CalSavers.

Payroll Integrations provides a connection between CalSavers and over 100 payroll providers. To see if your payroll provider is available, log in to the employer portal, go to Payroll Provider, and search. New payroll providers are regularly updated and added to the list. You can also search on the Payroll Integrations site https://www.payrollintegrations.com.

Payroll Integrations is a third-party company that provides a platform that securely links CalSavers and your payroll provider. Payroll Integrations charges a monthly fee to cover the work and maintenance required to provide an interruption-free integration.

The monthly fee is based on the number of employees that were actively saving through CalSavers in the prior month:

0 employees	1–25 employees	26–50 employees	51–100 employees	101–499 employees
No cost	$30 per month	$45 per month	$60 per month	$85 per month

Example: If an employer had 15 participating employees in the prior month, the total cost to the employer would be $30 that month. If the participating employer had 30 employees, then the total cost to the employer would be $45 that month.

You will be charged at the beginning of the month for the prior month. You will only be charged for the number of participating employees you had in the prior month.

First check that deductions taken from employee paychecks match the contributions submitted to CalSavers to ensure that there is alignment. If you discover any discrepancies or if you would like assistance with the reconciliation process, contact your field representative at fieldsupport@calsavers.com. Once you start using Payroll Integrations, you won’t be able to make manual corrections, so we advise confirming this before you switch over.

Next check your deduction code in your payroll provider. Your after-tax deduction for the program should be named “Retirement Savings Deduction.” In the unlikely situation that you named the deductions something that Payroll Integrations cannot easily identify as the correct deduction for CalSavers, your deductions may not transfer automatically. If this occurs, CalSavers will be notified, and your field representative will reach out to help you rename your deductions so the migration can be completed.

You should also wait until any pending transactions are complete before you connect to Payroll Integrations.

Log in to the employer portal and go to Payroll providers. You will see Payroll Integrations listed as API. If the status is listed as Connected, it shows that your payment information has been provided to Payroll Integrations and your program is connected. If the status is listed as Active that shows you have successfully processed payrolls with Payroll Integrations. If your status is Connected, and you have issues getting your status to Active, call Client Services at (855) 650 – 6916.

You will receive an email from Stripe that will require you to confirm payment for Payroll Integrations. Stripe is a financial infrastructure platform that allows businesses to accept online payments, embed financial services, and manage revenue operations. There is no additional fee for Stripe.

You can change or add a pay schedule at any time as long as the deduction code is correctly mapped to the employee in your payroll provider’s system.

Yes, you can disconnect your FTP by reaching out to your payroll provider. Then you can go through the standard Payroll Integrations process to start the connection. If you have any questions, call Client Services at (855)650-6916.

Payroll Integrations adds new payroll providers daily, so check back regularly to see if your payroll provider has been added.

Wait until any pending transactions are complete before you connect to Payroll Integrations.

You can go to your payroll provider account to verify that contributions have been sent to CalSavers.

No. Nothing will change with how you facilitate CalSavers. Payroll Integrations is the third-party company that provides a platform that securely links CalSavers and your payroll provider so that employee roster and payroll data can be automatically sent from your payroll provider to CalSavers.

If you need assistance with transitioning to Payroll Integrations, contact your field representative at fieldsupport@calsavers.com. If you have questions after onboarding to Payroll Integrations, call Client Services at (855) 650-6916.

Visit the Payroll Integrations website at https://www.payrollintegrations.com.